Política de envío
Shipping policy
Last updated: 5 October 2026
VVINONA is based in Ireland. Our products are made to order and fulfilled through Printful. Please contact vvinona.shop@gmail.com with any shipping or delivery questions.
Shipping destinations
We offer international shipping to destinations available at checkout. Availability depends on the product and delivery address. Being based in Ireland does not mean every order is dispatched from Ireland.
Production and delivery times
Each order requires production time before dispatch. Production time is separate from the time the parcel spends in transit.
Estimated shipping time after dispatch is typically 2–15 business days, depending on the destination and fulfilment location. This is in addition to the estimated 2–5 business days needed to produce your order. Customs processing and carrier disruptions may cause additional delays.
Unless expressly agreed otherwise, delivery estimates are not guaranteed arrival dates. Production demand, public holidays, carrier disruption and customs processing may affect delivery. This does not limit your rights if an order is delayed or not delivered.
Shipping charges
Available shipping options and their charges are shown at checkout before you place your order.
Tracking and separate deliveries
If tracking is available for your shipment, we will provide the tracking details once the order is dispatched. Tracking updates may take time to appear. Items in an order may be dispatched separately and arrive on different dates.
Customs and import charges
Depending on the dispatch location and destination, international orders may be subject to customs processing, import duties, taxes or carrier handling charges.
Import-charge arrangements: APPLICABLE CHARGES MAY BE PAYABLE ON DELIVERY, YOU WILL BE RESPONSIBLE FOR ANY IMPORT CHARGES.
Delivery details and address changes
Please check your delivery address carefully before placing an order. If you notice an error, contact us promptly at vvinona.shop@gmail.com. We will try to assist, but changes may not be possible once an order enters production or is dispatched.
Delayed, missing or damaged parcels
If your order has not arrived within the expected delivery period, or tracking shows delivery but you cannot locate the parcel, contact us with your order number and tracking details. We will investigate with our fulfilment partner or carrier and work with you towards an appropriate resolution.
If your order arrives damaged or contains an incorrect item, contact us as soon as reasonably possible with your order number and, where possible, photographs of the issue and packaging.
Returns and consumer rights
Please refer to our return and refund policy for return instructions. Do not send a return to the dispatch address without contacting us first.
Nothing in this policy excludes or limits your rights under applicable consumer law.